In order to eliminate possible problems caused by a drained battery, you need to charge the device. Below are other troubleshooting steps you can take.Ĭharge the Surface Go. There are a number of factors that can cause this particular problem, from a low battery to a hardware problem. Steps to fix Surface Go that won't turn on In the following, we present how to deal with a surface go that won't turn on. However, behind the features that lie on this surface go, there are also bad sides in the form of general problems, for example the Surface Go that won't turn on.įor those of you Surface Go users, don't worry and think this is the end of everything. This laptop was first released in 2018 and runs on Windows 10 OS.The specialty of this laptop lies in its 10-inch display which can be removed from the keyboard cover, allowing for a more compact system.
Do not use this process on Surface RT or Surface 2 tablets.The Microsoft Surface Go is a 2 in 1 device that delivers laptop performance as well as tablet portability. Note: This is to be used on Surface Pro tablets only. The screen may flash the Surface logo, but remember to continue holding down the buttons for 15 seconds. To do this, press and hold the Volume-up button and the Power button on the your Surface at the same time for 15 seconds and then release both of them. This process ensures that ensure that Surface is turned off completely. You can do this by performimg what is called as the Surface Pro Two Button Shutdown. You need to completely shutdown the device. However if you shutdown your Surface and it does not turn back on or it does not resolve your issues then following the below will reset the Hardware and fully restart your device. This “kernel only” data file is smaller compared to the normal Hibernate file. In this mode, the kernel session is not closed, but it is hibernated. In normal shutdowns (from Windows or pressing the power button), the kernel session is hibernated. You press and hold down the power button for around 30 seconds and then and release it.
All Surface Pro users know how to force a restart their device.
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